Your customers hate it. Your staff members hate it. It's expensive. It causes delays and mistakes. It blinds you. It's bad for the planet. You end up shredding it anyway.
More importantly - it limits you.
The idea here at oFlows is very simple: get rid of the paper and everything gets better. And I mean everything - customer satisfaction, marketing effectiveness, back-office efficiency, hard costs, soft costs, business insight, fraud prevention - the list goes on.
The idea here at oFlows is very simple: get rid of the paper and everything gets better. And I mean everything - customer satisfaction, marketing effectiveness, back-office efficiency, hard costs, soft costs, business insight, fraud prevention - the list goes on.
We started working toward the utopia of a paperless financial services operation over 10 years ago - and things have come a long way since then. In this blog, we will keep track of some of the more interesting things we are seeing as people wake up and realize that paper-based processes are quickly becoming a competitive disadvantage.
